Crazy Account

Hi. After a few years, I've returned to play SWGOH. Yet, several issues since comeback. Problem with main account login, after 3 days, it as logged with Google play. So, after a day using the acoount, all my mods have disappeared, completely gone, and still going on. Closing and reopening the game make some glitch, which cleans all mods earned. Top gold mods, simply vanished. 

I would like to know how this issue is going to be fixed, and how I'm going to be compensated by EA bugs/errors.