Unable to log in (Google Play)

I am frustrated. I've had this "session expired" notification mid battle (see pic) about 8 times in the last 4 days. I'm signed out and asked to reload. It's cost me conquest energy and TB CMs

Things I have done to resolve that haven't worked:

Cleared data, cleared cache, uninstalled and reinstalled the app, cleared Google play cache and reinstalled that. My account is attached to a secure Google

Account (2fa), no Facebook connection, and I only play on this phone and I don't have hot utils. 

I'm hoping it's a server issue, unless I've been hacked although haven't seen any sort of evidence yet.

Bringing this forward in 2022 because it continues to demoralize players. Please help because it's happening too much and I'm losing crystals and energy. I haven't signed on much because I just can't keep losing battles. 

Thank you

Hello there @n39m758q6qu7 

If it's a case of hacking, you would notice when loging back in. Energy spent, arena teams comps and so on.

iOS had a similar problem, so it's certainly not impossible for an android phone to have similar issues. If this is the case, it's a server problem.

It's also possible that your wifi signal was interrupted somehow or that you had a bad connection.

Hey! I appreciate the response. I've been leaning towards your advice as the answer to this issue because it makes the most sense right now. I'll keep monitoring it. I downloaded the app on a different device and it's been quiet since.

I'm having the exact same issue. EA Help in game was not exactly helpful, they sent me here. Someone is inside my game and claims I hacked him, lol. He sold ALL my mods and spent all my crystals. Help.

I cannot log into the game keep getting that connection Lost issue popup (screenshot attached).

I tried a different VPN (run VPN but default), no VPN, mobile vs home Wi-Fi, cleared cache, cleared data, restarted phone, even uninstalled and reinstalled the game...no luck.

I am also able to play as guest with a new account so the really seems like a technical issue with the Google Play account handoff with EA/CG.

We are in the middle of RoTE and I cannot deploy beyond the other issues this will cause.

I have the same issue and have tried all I know of...luckily I have the PC client but that doesn't help when on the go

I had that issue starting last night. Did everything you did also. Got bored and played guest just to hit buttons. Few minutes in it jumped to my account without trying to do anything other than piddle 

Im having the same issue. No amount of time or anything has solved this...

After trying everything i solved it. I clicked cancel and hit play as guest, then once that loaded in i clicked conmect while in game and logged into it through the EA login instead of googleplay. This fixed it.

Having this issue as well...not fixed for me either...